Refund policy

Last updated: 01/05/2026

At TUYO, customer satisfaction is important to us.

Returns

· Returns are accepted within 30 days of delivery.

· Items must be unused, unwashed, in original packaging, and in the same condition as received.

· Sale or clearance items

· Gift cards

· Personalized or custom-made products

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 7 business days.

· Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

· Original shipping fees are non-refundable.

TUYO is a brand operated by Super Andina LLC.